SMS Terms & Conditions
Last updated: November 24, 2025
These SMS Terms & Conditions ("SMS Terms") describe how RpSoftwareRx ("we," "us," or "our") uses text messages (SMS) to communicate with individuals who have provided their mobile numbers to receive messages related to our services.
By providing your mobile number to us or to a participating pharmacy, prescriber, or healthcare organization that uses our platform, you agree to these SMS Terms and to our Privacy Policy and Terms of Service.
1. How We Obtain Your Phone Number
RP Software Rx receives end-user phone numbers from pharmacies, prescribers, or healthcare organizations who use our system. These entities collect your phone number as part of their existing relationship with you and enter it into the RP Software Rx platform so they can communicate with you about your prescriptions, account access, and order status.
We do not purchase, rent, or use third-party contact lists for our SMS program.
By providing your phone number to your pharmacy or healthcare provider, you authorize RP Software Rx to send you operational text messages on their behalf. These messages may include login passcodes, prescription notifications, or other service-related alerts.
Message and data rates may apply. Message frequency varies. Reply STOP to opt-out or HELP for assistance.
2. Program Description
RP Software Rx sends one-time passcodes (OTPs) for authentication and account security.
We send text messages solely for transactional and security purposes, including:
- Login verification codes to access your account
- One-time passcodes to confirm sensitive account actions
- Security alerts related to unusual login or access activity
We do not send promotional or marketing text messages.
2B. Account Notification Messages
RP Software Rx also sends non-marketing, transactional account notifications to users on behalf of participating pharmacies, prescribers, and healthcare organizations. These notifications may include refill reminders, pickup alerts, shipping updates, order confirmations, prescription status changes, payment reminders, or other service-related messages.
These messages are not promotional and contain no marketing content.
Users may opt out of account notifications at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply.
3. Message Frequency
Message frequency varies.
You may receive multiple messages per order or prescription event.
4. Fees and Charges
Message and data rates may apply from your mobile carrier.
You are responsible for any charges that may arise from receiving our SMS messages.
5. How to Opt Out
Reply STOP to cancel.
You can opt out of SMS messages at any time by replying STOP to any message.
After you send STOP, you will receive one confirmation message to verify your opt-out.
No further messages will be sent unless you later re-subscribe or initiate new transactions that require verification codes.
6. How to Get Help
Reply HELP for help.
For help regarding our text messaging program, reply HELP to any message or
contact us at
You can also visit our contact page for assistance.
7. Consent Not Required for Purchase
Your consent to receive SMS messages is not a condition of any purchase or use of our services.
8. Privacy and Data Security
We respect your privacy. Message content may include information about your orders or pharmacy account.
We do not transmit Protected Health Information (PHI) via SMS unless necessary for a specific notification, and such messages are minimized to comply with applicable privacy and security regulations, including HIPAA where applicable.
Please review our Privacy Policy for details on how we protect your information.
9. Supported Carriers
Our SMS program is supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
10. Changes to These SMS Terms
We may update these SMS Terms periodically. Updates will be posted at this URL with a revised "Last updated" date. Continued use of our SMS services after any update constitutes acceptance of the new terms.
11. Contact Us
If you have questions about these SMS Terms or your messaging preferences, please contact:
RpSoftwareRx
Email:
Website: https://www.rpsoftwarerx.com/contact